Retention - The Agile Operator

Product, Product Management, World-Class  Product

How to Optimize SaaS R&D Spend

The Agile Operator / 02/14/2024

In the new world of PEG (Profitable Efficient Growth) operators must ensure investment in product development is tuned to Optimize SaaS R&D Spend and maximize the contribution to the company’s strategic objectives. Investing in R&D is critical for fueling innovation and accelerating growth at SaaS companies. However, determining just the right level of R&D spending […]

Customer Acquisition, NRR, R&D Budgets, Retention, Usage Data

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How to Retain More SaaS Customers in 2024: 5 Key Data-Driven Methods

Generative AI can be leveraged to improve CLTV and drive customr retention. Approaches like churn forecasting, real-time analytics, AI segmentation, NLP, and journey mapping can revolutionize customer retention strategies using data-driven techniques.